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February 2024 - What's New in Tamarac CRM

Contents

Custodial Integration: Schwab Digital Account Opening

New Integration for MailChimp Users

Tamarac CRM Activity Updates

Employee Time Stamp in Tamarac CRM

Postpone Future Tasks or Phone Calls to the Next Business Day

Reopen Tasks in Tamarac CRM

New Business Valuation Report

Platform Improvements and Performance Enhancements

Learn More - Watch the Release Video

 

Custodial Integration: Schwab Digital Account Opening

As part of our continued integration with Schwab, if you have Schwab access, you can push existing Tamarac CRM contact information to Schwab to begin the account opening process. This streamlines the account opening process, saves you time, and reduces the risk of manual entry errors by transferring these details directly from Tamarac CRM into Schwab.

Similar to Schwab SSO, released in December, an admin can enable Digital Account Opening (DAO) and will appear as an option when selecting Schwab from the Custodian list on Account records. Users can choose from the Primary and Secondary Contacts on the Account to open a new Schwab account for, including joint accounts. If you would like help with enabling this feature or more information on it, please reach out to your Support team. , or see Schwab Digital Account Opening. (page available at release time)

The Admin user at your firm can set this integration up in your portal. For more information, see Schwab Digital Account Opening.

IMPORTANT Note

To enable Digital Account Opening, you must have:

New Integration for MailChimp Users

For MailChimp users, we're introducing four new Power Automate Flow templates that use MailChimp's Dynamics 365 app. MailChimp allows you to automate your email marketing activities, including sending marketing emails, automated messages, and targeted campaigns. With these new flows, you can:

This integration will help make marketing workflows more efficient. For more details, see MailChimp Integration.

IMPORTANT Note

To use this new enhancement, you must have a membership with MailChimp and have their Dynamics 365 app installed in CRM. Please contact MailChimp for assistance with installing the application if you wish to take advantage of this third-party integration. For more information regarding MailChimp, click here.

Tamarac CRM Activity Updates

In our continued effort to improve your user experience with activities in Tamarac CRM, we have added the following enhancements:

Employee Time Stamp in Tamarac CRM

Use a keyboard shortcut to quickly add username, current date, and time when you make any updates to the Task Description. This is especially useful in a team environment, allowing you to see who made changes and when.

To add the timestamp with a keyboard shortcut, press CTRL + Y on your keyboard.

If you are utilizing the default Task form, this feature is already enabled. If you are using a custom form that was in place prior to February 2024, you will need to enable the feature. For details on enabling and configuring this feature, see Add Time Stamp in CRM Task Description.

New Bi-Weekly Recurrence Type for Tasks and Phone Calls in Tamarac CRM

We know how important recurring tasks and calls are to your business processes and have heard your feedback that you want tasks or calls to occur bi-weekly.With this release, the option of a bi-weekly recurrence is available for your Tamarac CRM Task and Phone Call records.

To get started with bi-weekly recurrence, see Bi-Weekly Recurrence for Tasks and Phone Calls.

Postpone Future Tasks or Phone Calls to the Next Business Day

With this release, you can postpone future tasks when the due date falls on a weekend. This enhancement allows you to update the default setting to add tasks or calls only on business days.

This feature uses the new Tamarac Power Automate Recurrence Flows for Tasks and Phone Calls. For more information see Power Automate or contact your service team.

IMPORTANT Note

This feature is only available for Tamarac Power Automate Recurrence flows. When you are using standard recurrence flows, the due date will fall on the actual date, regardless of whether it's a weekend.

Reopen Tasks in Tamarac CRM

You can now reopen tasks with the click of a button. With this enhancement, you can change the status of a task after they have been assigned a Completed or Cancelled status. Whether you need to add details to a closed task or reopen a cancelled task, you can use the Reopen Task feature to move the task back to active status and continue your work.

For more information about enabling this feature, see Reopen Tasks.

IMPORTANT Note

Please note that this feature is optional and enabling it should be discussed internally prior to activation by your firm admin user due to potential impact. This includes the following considerations:

New Business Valuation Report

We heard your feedback about how important it is for you to have a detailed report about your business. That’s why we are introducing the Business Valuation report. This report will give you a more complete picture of your business and help you plan for the future.

You’ll find this report under the Reports tab on your dashboard.

On the Business Valuation Report, you'll learn the following types of information:

Platform Improvements and Performance Enhancements

Part of our ongoing effort to improve the speed and reliability of the Tamarac Platform includes a number of enhancements under the hood. This table highlights improvement made since our last release: 

improvement made type of improvement
We improved the way we get realized gains and losses information from custodian partners into Tamarac. Now, the process is faster, allowing you to see the data sooner in the day. Data

Learn More - Watch the Release Video