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Custom Field Integration

Contents

Introduction

Before You Start

Custom Field Synchronization

Custom Fields Available for Mapping

Custom Field Equivalents

View and Manage Custom Field Mappings in Tamarac CRM

Add, Remove, or Edit Custom Fields

 

Introduction

Custom fields in Tamarac Reporting allow you to capture details unique to your firm that the system does not include by default. For example, if your organization assigns internal account codes to distinguish management styles, you can create a custom field to track and report on these account codes in Tamarac Reporting.

By mapping the same client or account information from Tamarac Reporting to Tamarac CRM, you can better synchronize records across both systems, ensuring seamless tracking of custom data between Reporting and CRM.

This page provides information about the custom field integration. For steps to use it, see Manage Custom Field Mapping.

Before You Start

To map custom fields from Tamarac Reporting to Tamarac CRM, the following criteria must be met:

The custom field mapping views will appear for a user under Field Mappings only when the criteria are met. The custom field mappings are separate from the existing managed field mappings that are created during firm onboarding.

Data Managers and System Administrators can access and maintain the custom field mappings, but only System Administrators can delete mappings.

Custom Field Synchronization

Mapped custom fields sync between Tamarac Reporting and Tamarac CRM automatically. As you update Household records on one system, the custom fields update in the other system bi-directionally.

Tamarac Reporting Direction Tamarac CRM Sync Frequency
Household custom fields Account Immediately on change being made

Custom Fields Available for Mapping

There are several types of fields available for use in custom field mapping. You can create custom fields in Tamarac Reporting and corresponding custom fields are pre-built in Tamarac CRM for use in the mapping process.

Although you can create custom fields in both Tamarac CRM and Tamarac Reporting, this integration doesn’t use custom fields created in CRM. Instead, it maps custom fields from Tamarac Reporting to unique CRM fields created for this integration.

You can map up to five of each Tamarac Reporting field type to a corresponding field in Tamarac CRM. One mapping from Tamarac Reporting will use one of the unique integration fields.

For example, when you map a custom field from Tamarac Reporting that is a string, it is mapped to one of the corresponding unique string fields created in Tamarac CRM.

The following are each of the Tamarac Reporting field types with their corresponding unique CRM mapping field:

Tamarac reporting field type TAMARAC CRM default display name schema/logical name
String Account Custom String 1 tam_account_string1
String Account Custom String 2 tam_account_string2
String Account Custom String 3 tam_account_string3
String Account Custom String 4 tam_account_string4
String Account Custom String 5 tam_account_string5
Number Account Custom Number 1 tam_account_number1
Number Account Custom Number 2 tam_account_number2
Number Account Custom Number 3 tam_account_number3
Number Account Custom Number 4 tam_account_number4
Number Account Custom Number 5 tam_account_number5
Percentage Account Custom Percentage 1 tam_account_percentage1
Percentage Account Custom Percentage 2 tam_account_percentage2
Percentage Account Custom Percentage 3 tam_account_percentage3
Percentage Account Custom Percentage 4 tam_account_percentage4
Percentage Account Custom Percentage 5 tam_account_percentage5
Date Account Custom Date 1 tam_account_date1
Date Account Custom Date 2 tam_account_date2
Date Account Custom Date 3 tam_account_date3
Date Account Custom Date 4 tam_account_date4
Date Account Custom Date 5 tam_account_date5
Yes/no option Account Custom Yes No 1 tam_account_yesno1
Yes/no option Account Custom Yes No 2 tam_account_yesno1
Yes/no option Account Custom Yes No 3 tam_account_yesno1
Yes/no option Account Custom Yes No 4 tam_account_yesno1
Yes/no option Account Custom Yes No 5 tam_account_yesno1

If you are interested in having additional custom fields added for mapping use in the future, submit a feature request via the Suggestion Box.

Custom Field Equivalents

The custom field types that are set up in Tamarac Reporting do not map identically into Tamarac CRM, but instead they map into equivalent field types to maintain the integrity of the data.

The following field types will be mapped from Tamarac Reporting and reflect in Tamarac CRM accordingly:

TAMARAC REPORTING TAMARAC CRM
String Single line of text
Number Whole number or decimal number
Percentage Decimal number
Date Date and time
Yes/No Two options

View and Manage Custom Field Mappings in Tamarac CRM

Custom field mappings are available for review and management in the Tamarac Settings area under Setup and Field Mappings.

The following System Views are available:

To access the custom field mapping views:

  1. In Tamarac CRM, under Change Area, select Tamarac Settings.

  2. Under Setup, select Field Mappings.

  3. By default, you will see all Active Custom Field Mappings. To review custom field mappings that have been deactivated, select Inactive Custom Field Mappings from the menu.

Add, Remove, or Edit Custom Fields

You must configure Tamarac CRM to map and see custom fields.

For steps to add, remove, or change a mapped custom field from Tamarac Reporting to Tamarac CRM, see Manage Custom Field Mapping.